Once the software is installed on windows, navigate to the folder where the software was installed and click
The AppImage has been tested on Ubuntu 16.04, 18.04, and 19.04. Similar Linux distributions should work. It does not work on Ubuntu 14.04.
When running on Linux make sure to change the permission on on /dev/ttyUSB0 (for a quick hack just use sudo chmod 777 /dev/ttyUSB0). The actual device name might be different than ttyUSB0.